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Returns & Refunds

We stand behind every piece we print. Here is exactly what we cover, and what we don't, so there are no surprises.

Last updated September 16, 2026

Made to order

Every item is printed for you after you order it. Nothing sits in a warehouse, and nothing can be returned to stock. For that reason we are not able to accept returns or exchanges simply for a change of mind, or because a different size was wanted.

Please use the size guide on each product page before ordering. If you're between sizes or unsure, email us first and we'll help you choose.

What we always make right

If any of the following happens, it is our problem to fix, not yours:

  • The item arrives damaged.
  • The print is flawed, misaligned, cracked, or otherwise defective.
  • You received the wrong item, size, or colour.
  • Your order is lost in transit.

Contact us within 30 days of delivery and we will send a replacement or issue a full refund — whichever you prefer. You will not be asked to ship the item back.

How to make a claim

Email christianmetalcore777@gmail.com with your order number and a photo of the problem. A photo lets our print partner reprint it immediately, which is why we ask for one. We reply within 2 business days.

Refunds

Approved refunds are returned to the original payment method through Stripe. Most banks post the credit within 5–10 business days of us issuing it. We'll email you when it's sent.

Cancelling an order

Because production starts quickly, we can only cancel an order that hasn't entered printing yet. Email us as soon as possible and we'll cancel and refund it in full if it hasn't started.